FAQs
We design our dresses with a minimal waste approach in mind during production, and generally take a 'one size fits most' approach. We include model sizes and dimensions on the product specific pages.
We design our dresses with a minimal waste approach in mind during production, and generally take a 'one size fits most' approach. We include model sizes and dimensions on the product specific pages.
We use natural fibre fabrics including rayon, cotton, modal and lyocell. All fabric is hot washed and softened before production. We pride ourselves on breathable, comfortable fabrications which have a lower environmental impact.
We use natural fibre fabrics including rayon, cotton, modal and lyocell. All fabric is hot washed and softened before production. We pride ourselves on breathable, comfortable fabrications which have a lower environmental impact.
We have applied uniform washing instructions across all of our fabrics as they are all naturally derived fibres. We recommend the wash and care directions below to maintain your House of Alke’s longevity.
We have applied uniform washing instructions across all of our fabrics as they are all naturally derived fibres. We recommend the wash and care directions below to maintain your House of Alke’s longevity.
We have small production runs so we don't offer wholesale. We sell direct to consumer, so we can offer our customers the best possible value.
We have small production runs so we don't offer wholesale. We sell direct to consumer, so we can offer our customers the best possible value.
Only one promotional code can be used at a time. Multiple codes can not be used in conjunction with each other.
Only one promotional code can be used at a time. Multiple codes can not be used in conjunction with each other.
Please take the time to check all order details are correct prior to payment. As soon as payment has been made and you have agreed to that transaction, any change requests beyond this point cannot be guaranteed. Customer care operates during business hours only Monday - Friday.
For any enquiries please email: info@houseofalke.com
Please take the time to check all order details are correct prior to payment. As soon as payment has been made and you have agreed to that transaction, any change requests beyond this point cannot be guaranteed. Customer care operates during business hours only Monday - Friday.
For any enquiries please email: info@houseofalke.com
We have an office in Perth, Western Australia. Orders are picked & packed Monday – Friday*. Orders typically take 2 business days to pack and send. (*excluding WA public holidays, peak season & busy sale periods).
We have an office in Perth, Western Australia. Orders are picked & packed Monday – Friday*. Orders typically take 2 business days to pack and send. (*excluding WA public holidays, peak season & busy sale periods).
We partner with SEKO, Auspost and DHL express. You will receive an email confirmation when your order has been shipped.
We partner with SEKO, Auspost and DHL express. You will receive an email confirmation when your order has been shipped.
You will receive a confirmation email once your order has been shipped that contains your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there. Please also take into account we need 2 business days to process the order for dispatch. Business days do not include weekends or Australian / WA public holidays. If you have any specific queries relating to your delivery, don’t hesitate to email us: info@houseofalke.com
You will receive a confirmation email once your order has been shipped that contains your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there. Please also take into account we need 2 business days to process the order for dispatch. Business days do not include weekends or Australian / WA public holidays. If you have any specific queries relating to your delivery, don’t hesitate to email us: info@houseofalke.com